CANCELLATION + LATENESS POLICY

We understand that life can sometimes get in the way of great hair. However, in order to provide you with the best service, we require a credit card to hold all appointments and 24 hours notice when canceling an appointment. Missed appointments or failure to notify us within the 24 hour window will be charged the full service amount. Lateness will also be charged the full amount of the service. If you arrive too late that it will impact our next guest, we cannot perform your service and you will be charged. We cannot fill your missed appointments last minute and it negatively impacts our stylists and our salon. We thank you in advance for your understanding.

If there are extenuating circumstances, we will apply the charged amount to your next service if re-booked within the week.